Donation of Goods

items we accept

We gratefully accept donations that can be sold in our stores. The sale of donated items supports training programs that help people find jobs and become financially stable. Donors are encouraged to review the Consumer Product Safety Commission (CPSC) recalls and announcements before donating. Items that have been recalled cannot be donated to or sold by Goodwill. Donations can be made at our retail stores and attended donation centers.

most needed items

• Clothing
• Shoes
• Furniture
• Flat screen televisions (LED, LCD, plasma)
• Domestics (e.g. sheets, towels)
• Collectibles, jewelry, antiques
• Books
• Household (e.g. dishes, housewares)
• DVDs, CDs, records, tapes
• Electrical (e.g. radios, clocks, lamps)
• Accessories (e.g. handbags, belts, scarves)
• Computers, printers and flat screen/panel monitors | learn more
• Vehicles (cars, trucks, SUVs, motorcycles, boats) | learn more

items we do not accept

It’s hard to say “no thank you” to a donation. However, if an item is not in salable condition, the costs of handling or disposal pulls funds that would otherwise support our workforce development programs. Management reserves the right to refuse any donation. Please dispose of these items through an alternative responsible resource, such as your local recycling center. Unfortunately, we cannot accept certain items including but not limited to:

• Large household appliances. Stoves, refrigerators, washers, dryers, water heaters. Goodwill does not sell these items in the stores and there are strict ordinances concerning their disposal.
• Electrical/mechanical items that do not work. TVs, microwave ovens, copy machines. Goodwill cannot repair these items.
• Building materials. Carpet, shutters, doors, windows, toilets, lumber, concrete, bricks, stones. Goodwill only sells these items in its outlet stores and disposal is costly and highly restricted.
• Encyclopedias. These items are not saleable in our stores and cannot be recycled.
• Mattresses and box springs. Goodwill does not sell household units in the stores due to state laws requiring them to be sanitized. Commercial sanitized sets are sold in Goodwill stores when available.
• Upholstered couches and chairs which are torn, soiled or otherwise damaged. Goodwill does not repair or clean items and can only offer clean, usable items for sale in the stores.
• CRT televisions (including CRT computer monitors). Recycling is costly and burdensome and reduces funds that would otherwise be used to support Goodwill’s workforce development programs.
• Automobile parts. Tires, wheels, batteries, seats, body parts and engines. Goodwill only sells these items in its outlet stores and disposal is costly and highly restricted.
• Paint and chemicals of any kind. Goodwill is not allowed to sell or dispose of these items in a landfill.
• Kerosene and gas heaters and appliances. Goodwill is not licensed to handle or sell items of this kind and disposal is expensive and highly restricted.
• CPSC frequently recalled items. Infant furniture, car seats, exercise equipment, baby cribs, strollers, carriages, playpens/play yards, children’s items containing lead or phthalates.
• Note regarding furniture: Goodwill accepts usable furniture that can be sold in our stores. To ensure the safety of our employees, we ask that donations of furniture be made at our retail stores whenever possible.

Our corporate partners play an instrumental role in our ability to generate revenue to support our services through the contribution of overruns, excess inventory, seconds, and unwanted or soon-to-be-replaced property and supplies. For more information, please email or call 336-201-0800 Ext. 11518.

Goodwill accepts donations of unwanted computers—any brand, any condition.

Residential Computer Recycling

Dell Reconnect, a program operated in partnership between Dell and Goodwill^®, provides free drop‐off recycling to allow consumers to responsibly recycle any brand of used computer equipment, in any condition, at more than 2,000 participating Goodwill locations in the U.S. To date, more than 900 million pounds of computer electronics have been responsibly recycled through Goodwill since the partnership with Dell began in 2004. Recent model computers are refurbished and resold, giving local families a chance to buy computers and other hardware at a great price while providing revenue for Goodwill’s employment and training services. Some computers may require extra preparation before they are donated, so remember to remove your personal data from hard drives or other storage media before bringing your equipment to Goodwill. For more information on the Dell Reconnect program, visit Goodwill Dell Reconnect.

Commercial Computer Recycling

Goodwill also operates a free computer recycling program for businesses and governmental agencies. Donated computers suitable for sale in Goodwill stores are processed using specialty software and high-quality standards to destroy personal data left on all hard drives. Older computers are demanufactured and hard drives are destroyed. For more information or to schedule a commercial pickup, please call 336-499-8980.

When you donate financially to Goodwill Industries of Northwest North Carolina, 100 percent of the funds you give are used to support our mission. You can feel good about donating to our organization—we are nationally recognized for responsible stewardship. In addition, your support stays local—we are a local, community-based 501(c)(3) nonprofit organization that provides services in 31 counties in northwest North Carolina. For more information on our mission and sustainability, visit our About page.

On behalf of the thousands of people who come to us for hope, opportunity, and a chance for a better life—thank you for your generous support of Goodwill’s mission.

Support our mission.

Donations are income tax deductible as allowed by law. Federal tax ID 56-0588474. 

Goodwill has partnered with Resupply, a veteran-owned and operated company that offers residential pickup services. ReSupply offers donation pickups in 48 hours or less and will pick up everything that you would like to donate, regardless of staircases or disassembly. ReSupply does charge a fee for this service, depending on the items you wish to donate. Please rest assured that ReSupply will deliver your donations to Goodwill Northwest NC where they will be sold in our stores to generate funding for our mission. Thank you for your generous support of Goodwill!

Goodwill’s Success Outfitters program provides people with limited resources a way to obtain appropriate clothing for interviews and working on-the-job at no cost. When you donate gently used clothing to Success Outfitters, you enable members of our community to make a great first impression and gain the confidence they need to get back into the workforce. Anyone can donate to Success Outfitters at any time—businesses, churches, educational organizations, and individuals. Items collected which are not appropriate for Success Outfitters are donated to Goodwill’s retail operations which underwrite additional workforce development programs. For more information, please email or call one of the locations below:

Lexington/Davidson County: 336-236-8021
Winston-Salem/Forsyth County: 336-724-3621
Asheville/Buncombe County: 828-298-9023

Goodwill accepts donations of vehicles—cars, trucks, motorcycles, SUVs, campers, RVs, and more—running or not! Revenue from the sale of your donated vehicle will support Goodwill’s mission to help people find jobs and reach financial stability. Donate online in minutes at goodwillcardonation.org or call the 24/7 donations line at 866-233-8586.